About SERVPRO of Johnston County

John Wilton Baldwin, II

Owners of SERVPRO of Johnston County

John Baldwin - Owner

John joins the SERVPRO family as the new owner of SERVPRO of Johnston County as of July 2017.  Coming from a construction background in building single family homes and owning his own trash removal business, he joins the rest of his family in moving into the restoration industry.  His father, John, is franchise owner of SERVPRO of Bath and SERVPRO of Roanoke Rapids. His sister, Emily, and her husband are franchise owners of SERVPRO of Blackfoot/Pocatello in Idaho. Together as a team including his brother Matt, they ran Baldwin Homes, Inc. to become one of the largest luxury homebuilders in North Raleigh. They have built over 100 custom homes ranging in value from $200,000 to $4 million, while also winning many awards for design and quality in the Wake County Parade of Homes.

With this background, John added reconstruction to the list of services that SERVPRO of Johnston County can perform. John takes pride in helping those who are going through a difficult time with first-hand experience from a tree that went through his own home during Hurricane Matthew. He also survived and assisted with the cleanup and repairs of the devastating earthquake in Chile in 2010 while serving as a missionary in the area during that time. As a lifelong resident of North Carolina, he understands what hurricanes, humidity, and mold can do to a home, but more importantly, how to fix those issues.

John is married to Claire Baldwin with three children Zachary, Will, and Brooke. A graduate of East Carolina University in Business Administration with top honors, John is also an active member of his church, and is certified for restoration work by the Institute for Inspection, Cleaning & Restoration, Certifications (IICRC).

James - General Manager

James joined the SERVPRO team as General Manager with 15+ years experience in the restoration industry.  Starting work as a production technician, James worked his way up to Director of Operations with his previous employer.  James shares John’s enthusiasm for helping people transition through the restoration and reconstruction process.

James joined the SERVPRO Storm team in Florida helping the residents recover from Hurricane Irma.  He spent several exhausting weeks working many times 20+-hour days to help rebuild homes and communities. 

James is married with two children and is an active member of his church. He also teaches Brazillian Jiu Jitsu. James is certified for restoration work by the Institute for Inspection, Cleaning & Restoration, Certifications (IICRC).

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician