Recent Posts

Hurricane season starts Thursday: Heres how to prepare!

6/2/2017 (Permalink)

“As hurricane season approaches, it is important for community members to prepare for the possibility of severe weather,” said Barry Porter, regional CEO of the Red Cross in Eastern North Carolina. “Knowledge and preparation are some of the key elements to ensure your personal safety and to help protect your family and property.”

? Have a portable radio, cellphone, TV or NOAA weather radio on hand to monitor weather conditions. Make sure you have chargers, spare batteries or rechargeable battery packs for devices.

? Know your evacuation route and have a plan to move to another location in case of evacuation or extended power outages.

? Put gas in your car before the storm begins.

Build an emergency kit with a supply of water (one gallon per person per day); non-perishable, easy to prepare food; first aid-kit; battery-powered or hand-crank radio; flashlights and batteries; multipurpose tool; sanitation and personal hygiene items; extra clothes; copies of important documents in a zip-top bag; cellphones and chargers; extra cash; emergency contact information; blankets or sleeping bags; and a map.

? If you have pets, make sure you have a supply of water and pet food and prepare collars, leashes and carries for transport. Make sure you have rabies vaccination documents or tags and have your pet wear an ID tag, if possible.

? Homeowners who depend on well water should draw an emergency water supply in case power to electric water pumps is interrupted.

? Bring inside anything that could become a projectile in high winds. Anchor anything too big to bring inside.

? Find an interior room on the lower level of the building or home to wait out the storm unless directed to evacuate.

State Farm Insurance also recommended that people talk to their insurance agent about replacement cost coverage, flood insurance and deductibles ahead of a storm.

Officials also asked that people create an emergency plan ahead of storms, including: how to contact or find each other; setting two meeting places (one near home and another outside the neighborhood); what evacuation routes to take; pet-friendly motels and animal shelters along the route; and planning alternative routes in case roads are blocked or washed out.

Members of every household also should know the difference between a hurricane watch and a hurricane warning to be able to plan how and when to respond.

? A hurricane watch is when conditions are a threat within 48 hours. It’s time to review your hurricane plans. Get ready to act if a warning is issued and stay informed.

? A hurricane warning is when conditions are expected within 36 hours. It’s time to complete your storm preparedness and leave the area if directed to do so by authorities.

? Tropical storm watches and warnings: Take these alerts seriously. Although tropical storms have lower wind speeds than hurricanes, they often bring life-threatening flooding and dangerous winds.

Stay informed

To follow National Weather Service reports in the Triangle, go to www.weather.gov/rah or follow your local weather service office on social media. For the National Hurricane Center, go to www.nhc.noaa.gov or find the center on social media.

[How to get severe weather alerts on your phone]

Download the Red Cross Emergency App or the ReadyNC app for weather alerts, preparation tips and important local information. For more North Carolina emergency information, go to www.nc.gov/agency/emergency-management or follow N.C. Emergency Management on social media.

Thanks folks,

SERVPRO of Johnston county

The drip that jumped over the pan!

5/11/2017 (Permalink)

Water Damage The drip that jumped over the pan! As you see here some one didn't considered the issues involved in drip pan maintenance and was faced with many issues and discomfort until we arrived.

Hey folks,


    As I'm sure we all are aware, summer is fast approaching. That being said, I would like everyone to stay ever vigilant of the concerns that summer brings with it when considering your AC units. Surly most of you have already kicked your units into high gear and I would like to bring to your attention the things to keep in mind - my main area of focus concerning the units are: the drip pans that stop the condensation from spilling over and damaging your home. This is an easy detail to forget especially if your unit is located in the attic. This might not seem like a major issue but you can imagine it easily slipping your mind and not realizing you have a serious problem before it's too late. Soon you will have water stains on your ceilings and ruined insulation in the attic. I urge you to check your pans quite often and from time to time check the drain lines. A few minutes of your time could save you a few hundred dollars down the road.


 


Thanks for tuning in,


SERVPRO of Johnston County


 

Churches Are Not Immune

7/19/2016 (Permalink)

Biohazard Churches Are Not Immune Day Care Interrupted By Sewage Backup

Churches are not immune from the varieties of water losses that afflict resident's and other commercial structures.

Recently, we have been involved with three large churches each experiencing a serious water loss. One had a large mold situation in their education building. Another had a lift pump failure on their sewage discharge system, and, the other had a fire suppression system failure in their bell tower. Each loss was significant and impacted the operation of each of the churches.

Do not think that losses such as these cannot or will not happen at your church. You must always be vigilant.

Some helpful hints:

1. Have the church's sewage system inspeacted by a certified plumber at least once a year. If your church operates a Day Care, semiannual inspections would be appropriate.

2. If your church is plumber with fire prevention suppression systems, they should be tested annually. Make sure that the heat sensors can tolerate the level of heat that we have been experiencing recently.

3. If your church has any stand alone structues it would be wise to keep the structure air conditioned and/or heated, depending on the season. This will minimize the opportunity for mold to get started.

More to follow in the days to come.

Red Cross Continued Support

6/14/2016 (Permalink)

Community Red Cross Continued Support McCall's Airplane Strike

SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program 

Red Cross recognizes SERVPRO for their contribution to disaster preparedness and recovery efforts 

Clayton, NC (Grassroots Newswire) June 1, 2016 -- The American Red Cross recently recognized SERVPRO®, a cleanup and restoration company, for participation in its Disaster Responder Program1.  As a Disaster Responder Program member, SERVPRO pledges a donation to the Red Cross in advance of disasters, allowing the organization to respond quickly and effectively to nearly 66,000 disasters annually, most of which are home fires. SERVPRO is entering their third year of partnership with the Red Cross; their donations to the organization to date exceed one million dollars. 

According to statistics cited by the Red Cross, seven people die in a home fire each day in the U.S. Aiming to reduce deaths and injuries caused by home fires by 25 percent by the end of 2019, the Red Cross launched a Home Fire Campaign in October of 2014. The support of SERVPRO and other Disaster Responder Program members allows the Red Cross to pursue their home fire prevention goals while they continue to provide critical services to disaster victims. 

“One of the reasons home fires account for the majority of the disasters the Red Cross responds to annually is that the risk for home fires exists all year long,” said George Hogshead, owner of SERVPRO of Johnston County. “Statistics compiled by the National Fire Protection Association (NFPA)2 show the majority of home fires are related to unattended cooking accidents – and cooking is something most people do every day.” 

Although SERVPRO’s business is helping business and home owners recover from fire, flood and other disasters, the company and its franchisees actively support disaster preparedness education, including fire prevention efforts. When disaster does strike, their relationships with major insurance companies combined with industry-leading job-management technology help smooth the path to rebuilding and restoration for home and business owners affected by the unexpected. 

“SERVPRO’s commitment to the Red Cross Disaster Responder Program means that, when disaster strikes, homeowners can count on the Red Cross to address their immediate needs and supply essential services,” said Hogshead. “Once the immediate emergency is under control, homeowners can count on the expertise of restoration specialists at SERVPRO of Johnston County to help them restore their property and move forward with their lives.” 

For fire prevention tips and information about fire and water damage restoration services, please visit www.SERVPRO.com. For more information on SERVPRO® of Johnston County, please contact George Hogshead at (919) 359-2599 or GHogshead@nc.rr.com.

Continuing Our Investment

5/31/2016 (Permalink)

General Continuing Our Investment Newest Fleet Addition

With a hot, new, wrap, today we rolled out the latest addition to our fleet of services vehicles.

The message we want to convey as we roll around Johnston County is that we are continuly investing in equipment, training, and, vehicles that will enable us to deliver superior, emergency services to the citizens of Johnston County.

HONK when we pass you by to let us know how you like the new wrap.

Exterminators Are Not Mold Remediators

5/25/2016 (Permalink)

Numerous times throughout the year we receive calls from homes owners telling us their Pest Control Company has adviced them that they have mold in their crawl space. And, that they have a solution - "Seal the crawl space and place a dehumidifier in the area to hold down humidity."

What do exterminators and pest control businesses do? They help you manage or exterminate pests.

Are they trained mold professionals? No!

Do they understand all there is to know about controlling the environment of a crawl space? No!

Are they happy to take more of your money without sufficient justification? You betcha!

When you call us to ask for a second opinion, we will step you through a question and answer process in hopes of helping you gain an understanding of what is going on. With knowledge, there is power. Power to make the right decision.

Of course, we will come and do our own inspection and advise you accordingly. You may, indeed, have a mold issue, and, we can address it for you. But, spending additional sums for sealing and dehumidifying a crawl space is compltely unnecessary...

So, be on guard. There are local Pest Control companies that are very good at what they do. SERVPRO of Johnston County is extremely good at what it does....

When Is Mold Really Mold

5/24/2016 (Permalink)

Mold Remediation When Is Mold Really Mold Camel Cricket Poop and Pine Tar

We often get calls from folks that think they have mold in their crawl space, asking us for an estimate to remediate or clean the area. In some cases it is not necessary, because, what the home owner is actually seeing is either, camel cricket poop or hardened wood tar or both.

It looks just like mold but it's not. How can you tell?

Try rubbing the surface with your finger to determine if the spot is hard or soft and dusty. If it's hard, it's probably cricket poop or wood tar.... If you are still not certain, give us call for some advice on what to do.

There's no sense spending money if you do not have to...

Holiday Weekend

3/22/2016 (Permalink)

General Holiday Weekend Had They Only Turned Off The Water

Easter weekend is a few days away and many of us will be leaving town to visit with friends and family or just taking a brief respite from reality. The 3 and 4 day weekends like this require a little more thinking beyond packing what you want to wear.

More often than you might think, returning from a 3 or 4 day Holiday trip, it is not unusual for a home owner to find an enormous mess in their home from a sudden water leak or small fire...

Some things to think about before you close the door behind you:

1. Turn off the water to the house,

2. Make sure that all of the toilets that were flushed have refilled properly,

3. Unplug all of the appliances such as the toaster, and, coffee pot,

4. Do not turn the dishwasher on then leave,

5. Do not turn on the washing machine or dryer before you close the door behind you..

These are just a few things to think about before you jump in the car and head out. They are pretty simple and can save an avalanche of headaches when you return. 

Heavy Rains

3/3/2016 (Permalink)

Heavy rains have caused all sorts of problems for folks in Johnston County that have basements. As the water tables rise, so does the pressure of water below the basement floor. So much so that water will pour right through the concrete.

This can overwhelm or short out a sump pump or cause back-up problems with ceptic systems. The result can be a basement full of water, and/or sewage. Neither is fun to deal with....

It happens, and, when it does, we're here to help...

2015 was a very wet year. 2016 is off to a similar start. Be sure to keep your eye on rising water. 

Preventing frozen pipes this winter

1/4/2016 (Permalink)

Water Damage Preventing frozen pipes this winter When pipes freeze you risk ruptures and leaks that can be extremely damaging

Preventing and Thawing Frozen Pipes         

Being prepared and informed may help you to avoid the messy and often expensive issue of frozen pipes. The American Red Cross provides information and suggestions around how to prevent water pipes in the home from freezing, and how to thaw them if they do freeze.

 

 
Why Pipe Freezing is a Problem
Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.
Preventing Frozen Pipes
Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:
  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
During Cold Weather, Take Preventative Action
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
To Thaw Frozen Pipes
  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.
Future Protection
  • Consider relocating exposed pipes to provide increased protection from freezing.
  • Pipes can be relocated by a professional if the home is remodeled.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • For more information, please contact a licensed plumber or building professional.